THAT Travel Solution Mobile, LLC ("SmartSIM USA") operates smartsimusa.com and may operate other websites. It is SmartSIM USA's policy to respect your privacy regarding any information we may collect while operating our websites.
Like most website operators, SmartSIM USA collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. SmartSIM USA's purpose in collecting non-personally identifying information is to better understand how SmartSIM USA's visitors use its website. From time to time, SmartSIM USA may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
SmartSIM USA also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on smartsimusa.com blogs/sites. SmartSIM USA only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.
Gathering of Personally-Identifying Information
Certain visitors to SmartSIM USA's websites choose to interact with SmartSIM USA in ways that require SmartSIM USA to gather personally-identifying information. The amount and type of information that SmartSIM USA gathers depends on the nature of the interaction. For example, we ask visitors who sign up at smartsimusa.com to provide a username and email address. Those who engage in transactions with SmartSIM USA are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, SmartSIM USA collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with SmartSIM USA. SmartSIM USA does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
SmartSIM USA may collect statistics about the behavior of visitors to its websites. SmartSIM USA may display this information publicly or provide it to others. However, SmartSIM USA does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
SmartSIM USA discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on SmartSIM USA's behalf or to provide services available at SmartSIM USA's websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using SmartSIM USA's websites, you consent to the transfer of such information to them. SmartSIM USA will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, SmartSIM USA discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when SmartSIM USA believes in good faith that disclosure is reasonably necessary to protect the property or rights of SmartSIM USA, third parties or the public at large. If you are a registered user of an SmartSIM USA website and have supplied your email address, SmartSIM USA may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with SmartSIM USA and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. SmartSIM USA takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
If SmartSIM USA, or substantially all of its assets, were acquired, or in the unlikely event that SmartSIM USA goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of SmartSIM USA may continue to use your personal information as set forth in this policy.
Information You Provide
- Registration. When you activate SmartSIM USA, we may ask for your contact information, including items such as name and email address. We also collect information about SmartSIM USA license activations for the purposes of advertising promotions and licensing enforcement.
- Payment Information. When you purchase a product or service in our online store your financial account information is directed to our third-party payment processor. We do not store your financial account information on our systems
- Communications. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. We may also receive a confirmation when you open an email from us.
Information We Collect When You Use Our Services.
- Cookies and Other Tracking Technologies. As is true of most websites, we gather certain information automatically and store it in log files. In addition, when you use our Services, we may collect certain information automatically from your device. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, landing page, and referring URL. To collect this information, a cookie may be set on your computer or device when you visit our Services. Cookies contain a small amount of information that allows our web servers to recognize you. We store information that we collect through cookies, log files, and/or clear gifs to record your preferences.
We do not collect the usernames, passwords, server names and drive-configuration settings in our software nor is any of this info transmitted to SmartSIM USA, Inc.
What Do we do with the Information we collect?
We will use contact information to email purchase receipts, software or service update notifications, security update notifications as well as a few helpful emails to get started with our products and services. We also may occasionally send out a promotional email. Nothing more than once per month and all promotional emails will have a link allowing to opt-out of all future emails.
Legal Basis for Processing Personal Information
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
However, we will normally collect personal information from you only (i) where we need the personal information to perform a contract with you; (ii) where the processing is in our legitimate interests and not overridden by your rights; or (iii) where we have your consent to do so. We have a legitimate interest in developing our Services and communicating with you as necessary to provide this, for example when responding to your queries, improving our software or undertaking marketing.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
You can use some of the features without registering, thereby limiting the type of information that we collect.
You may unsubscribe from receiving certain promotional emails from us. If you wish to do so, simply follow the instructions found at the end of the email. Even if you unsubscribe, we may still contact you for informational, transactional, account-related, or similar purposes.
We won’t disclose your email address, or other personal information, to anyone unless we reasonably believe it is necessary to comply with a subpoena, court order, law, or regulation we may disclose your personal information or file data to the extent required to fulfill our legal obligation.
All personal information is collected via https secure communication and is kept in a secure database that is not subject to any unauthorized usage. We employ a variety of security technologies and measures designed to protect information from unauthorized access, use, or disclosure. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. However, please bear in mind that the Internet cannot be guaranteed to be 100% secure.
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
You may access certain information associated with your account by contacting [email protected]